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Business & Service Provider Policy

Expectations for verified aquarium retailers, service providers and combined businesses.

Draft • November 2, 2026

Prepared for review. This version is not yet effective.

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Business accounts are separate from personal accounts. Choose Retail, Services or Both and describe what you actually offer. Approval reviews submitted business information; it is not a performance guarantee. Membership activation follows approval and the applicable offer terms.

1. Business account and authority

A Business account represents a retailer, aquarium service provider or a business offering both. The account operator must be authorized to act for that business. Use accurate legal or trading information and keep public contact, location and service-area details current. A personal account cannot activate a Business membership.

Retail businesses may publish inventory; Services businesses describe their services; Both may use the applicable tools for each. Feature availability depends on approval, membership and the current product configuration.

2. Verification and the meaning of approval

Submit the business information and evidence requested in the verification workflow. Do not upload private documents into public listings. Administrators may ask for clarification, approve, deny or later revisit a submission when information changes or appears misleading.

An Aquabonic verification badge means a submission passed our platform review. It is not government licensing, a background check, insurance confirmation, a guarantee of expertise or an endorsement of every product or service. Do not fabricate or edit a verification badge.

3. Service descriptions and professional responsibility

Describe services such as tank cleaning, aquarium setup, maintenance or equipment repair accurately, including service area, pricing basis and relevant limitations. Hold licenses, permits or insurance required for the work you offer. Do not misrepresent qualifications or offer regulated professional services without authority.

The customer and provider must agree on scope, quote, materials, access, scheduling, cancellation and any warranty before work begins. They are responsible for lawful performance, animal welfare, property access and safety. Aquabonic is not the contracting service provider.

4. Activation, membership and founding offers

Business subscription activation is available after credentials verification is approved. Before approval, activation remains unavailable. Approval by itself does not charge a card or create a paid subscription.

If your approved account is eligible for a founding promotion, review the specific offer and checkout before activation. A website offer of six months free followed by $24.99 per month is conditional on eligibility and the displayed recurring terms. Do not assume an equivalent Google Play offer exists. The purchase screen must confirm the offer you actually receive.

5. Inventory, announcements and customer information

Follow the Marketplace Policy for inventory and the Community Guidelines for announcements, reviews and conversations. Keep stock, prices and service availability reasonably current. Do not use a business profile to impersonate another business or send unsolicited bulk messages.

Use customer contact and inquiry information only for the interaction the customer expects and any separately authorized purpose. Do not sell, scrape or export community information for unrelated marketing. Business analytics are informational and do not guarantee sales or customer leads.

6. Changes, complaints and review

Tell support about a material change in ownership, credentials, business type or authority to act. We may limit business features while reviewing eligibility or serious policy concerns. Contact support with a reference and explanation to request review of a verification decision.

FORM MOCKUP

Business policy & verification inquiry

This mockup is for verification questions, updates or review. It does not approve a business or start a membership.

Preview only. Nothing is sent, saved, deleted or changed by this form. For a real request, use the existing support or privacy channel.

Aquabonic Studios · Draft version 2026-11-02 · All policies