Membership & Billing Policy

1. Plans and access

Basic is free. Standard listed U.S. monthly membership prices are Enthusiast $4.99, Pro $9.99 and Business $24.99. The purchase screen controls the amount, currency, taxes, billing period and any offer for your account and location. Do not rely on an expired screenshot or an offer shown to a different account.

Benefits depend on the plan and account type shown before purchase. Business approval is required for Business activation. A membership provides access to platform features; it does not guarantee a buyer, sale, match, verification approval or successful service booking.

2. Recurring charges and free periods

When you authorize an auto-renewing subscription, the payment provider charges the displayed recurring amount at each renewal until canceled. An eligible free or discounted period ends according to the terms displayed before authorization. Cancel before the relevant deadline to avoid a further charge.

An eligible founding Business website offer may show $0 for six months followed by $24.99 per month. It requires the approved business account and the actual offer at checkout. A payment method may be required. This website promotion is not a promise that Google Play has a matching trial or discount.

3. Google Play and website subscriptions

Android purchases use Google Play Billing, with RevenueCat supporting subscription verification. Website checkout, where offered, uses Stripe. The available provider and purchase state are shown in the app or checkout. Broad paid enrollment may be paused while authorized testing continues.

Avoid starting a second subscription through another provider while an existing subscription is active. Using a different store or account may not automatically cancel an earlier subscription. Contact support if membership status does not match your receipt.

4. Cancellation and renewal controls

For a Google Play subscription, open Google Play subscriptions using the Google account that purchased it and cancel the applicable subscription. For a Stripe website subscription, use the available subscription management flow or contact Aquabonic support. Follow the provider's confirmation to verify that renewal is canceled.

Cancellation generally stops the next renewal while access continues for the paid period, subject to the provider's terms and applicable rights. Uninstalling Aquabonic, disabling notifications, or deleting an Aquabonic account does not automatically cancel a Google Play subscription.

Canceling early does not ordinarily entitle you to a credit or a prorated refund for unused days or months of the current billing period. Exceptions may apply under mandatory law, Google Play or other payment-provider requirements, or an expressly approved refund.

5. Refunds, failed payments and restored access

Use the purchase provider's process to request a refund or report an unauthorized charge. Support can help identify the billing source and entitlement, but a support request is not itself a refund approval. Mandatory consumer rights are preserved.

Aquabonic does not ordinarily issue partial or prorated refunds solely because a member cancels partway through a paid subscription period. Cancellation normally prevents future renewal rather than reversing charges for the current period. Refunds remain available where required by law or the applicable store's rules, or when approved following review. Google Play may determine certain refunds independently.

A failed payment, expiry, refund or revocation can affect membership access. Provider grace periods and recovery options may apply. Restore Purchases can help reconcile an eligible Google Play purchase; it does not create a refund, start a new trial or cancel a subscription.

6. Price or benefit changes

Changes to future prices or material subscription terms must follow applicable notice, consent and store requirements. The provider's renewal notice and purchase terms describe the amount that applies. If you do not want to continue, cancel through the correct provider before renewal.

For billing help, send the billing provider, plan and a non-sensitive transaction reference. Never send a full card number, password or verification code.