Reporting & Moderation

1. Where to report

Use the Report control on the relevant listing, profile, conversation, discussion or comment where available. For other concerns, use the support form or email support@aquabonic.com. Identify the content or account, describe what happened and include relevant dates or a decision reference.

For concerns involving the safety of a child, choose the relevant reporting option or contact aquabonic.support@gmail.com. Please provide a link or account reference rather than downloading, copying or forwarding harmful imagery. People affected by intimate imagery can use the dedicated removal channel without an Aquabonic account.

2. Blocking and immediate safety

Use Block for unwanted direct contact and manage blocked members in account settings. Blocking does not submit a report by itself or erase information someone has already received. Report the conduct as well when moderator review is needed.

Aquabonic is not an emergency service and does not promise continuous live monitoring. If someone is in immediate danger, contact local emergency services. Do not continue an unsafe conversation to gather evidence.

3. How concerns are assessed

Administrative review considers the reported content, relevant communications, the applicable policy and available context. Actions can include asking for more information, hiding or removing content, restricting features or accounts, or taking legally required preservation or reporting steps.

We may be unable to share another member's private information or details that compromise a safety investigation. Submission does not guarantee a particular result. A subscription or verification badge does not override the rules.

4. Request review of a decision

If you believe a moderation or business-verification decision was mistaken, identify the decision or content reference, explain the issue and provide relevant context through support. Do not include private documents unless asked through a suitable channel.

A review request does not automatically restore content or access. We can uphold or change a decision based on the available information. Do not evade a restriction or retaliate against a reporter.

5. Information in reports

Use the minimum detail needed. Reports and responses may be retained for case handling, security, disputes and applicable obligations, under the Privacy Policy. Do not submit passwords, full payment details, unlawful imagery or unrelated sensitive records.